Terms and Conditions

Last updated on 04 Dec 2025

Welcome to Kura! We are glad to have you as a user of our Software as a Service (SaaS) platform. Before getting started, please take a moment to read our Terms and Conditions outlined below.

By using our platform, you agree to be bound by these terms. If you do not agree with any part of these terms, please refrain from using Kura.

1. Account Creation and Use

1.1. You must be at least 18 years old to use Kura and create an account.

1.2. You are responsible for maintaining the confidentiality of your account credentials (username and password) and for ensuring their proper use. Any activity on your account is your responsibility.

1.3. You agree not to use Kura for any illegal or unauthorised purpose and to comply with all applicable laws and regulations.

2. Use of the Service

2.1. Kura provides a web-based SaaS platform for the automation of medical appointment reminders via WhatsApp and patient communication management.

2.2. You understand that your use of Kura may be subject to limitations, such as storage space, number of users, or other usage restrictions.

2.3. You agree not to interfere with the proper functioning of Kura or attempt to gain unauthorised access to any part of our platform.

2.4. We reserve the right to modify, suspend, or discontinue any part of Kura without prior notice.

3. Data and Privacy

3.1. We respect your privacy and handle your personal data in accordance with our Privacy Policy (/en/privacy).

3.2. By using Kura, you grant us the right to collect and process data related to your use of the platform.

3.3. We may use aggregated and anonymised data for statistical and analytical purposes.

4. Intellectual Property

4.1. All content and materials provided on Kura, including but not limited to software, text, graphics, logos, images, and trademarks, are the property of Kura or its licensors.

4.2. You may not copy, modify, distribute, or reproduce any part of Kura without our explicit written consent.

5. Payment and Subscription

5.1. Kura may require payment for certain services or features. By subscribing to our paid services, you agree to pay the fees associated with your chosen plan.

5.2. Subscription fees are non-refundable unless otherwise indicated in our Refund Policy.

5.3. We reserve the right to modify our subscription fees, but any changes will be communicated to you in advance.

6. Disclaimer of Warranties

6.1. Kura is provided “as is” without any warranty, whether express or implied.

6.2. We do not guarantee that Kura will be error-free, secure, or operate without interruption.

7. Limitation of Liability

7.1. In no event shall Kura or its affiliates be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use our platform.

8. Termination

8.1. You may terminate your account at any time by following the account closure process.

8.2. Kura reserves the right to terminate or suspend your account for any violation of these Terms and Conditions.

9. Governing Law

9.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of Spain, without regard to its conflict of laws principles.

By using Kura, you acknowledge that you have read and understood these Terms and Conditions, and agree to be bound by them. If you have any questions or concerns, please contact us at soporte@getkura.ai.

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